Refund policy
Refund Policy
Last Updated: [2024.10.01]
All Sales Are Final
Please carefully review your order before confirming your purchase. All sales are considered final. We do not accept returns or exchanges for any products or services sold through Tyche.one
Non-Refundable Items or Services
All items or services purchased from Tyche are non-refundable unless otherwise specified in writing by Tyche. This policy applies but is not limited to:
- Digital Products
- Gift Cards
- Software Licenses
- Subscription Services
- Custom-made Items
- Sale Items
Exceptions to the No Refund Policy
The only exceptions to our No Refund Policy include:
- Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 5 days of receiving the item. In such cases, a replacement may be provided at the discretion of Tyche.
- Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 5 days for a possible refund or exchange.
- Incomplete Service: A partial or full refund may be considered if a purchased service is not fully delivered or does not meet the predefined criteria as advertised.
You can always contact us for any questions at customerservice@tyche.one
.